Here Here is how our Support-DBA service meets the requirements of our clients:

• Its Its nervous center is a 24-hour surveillance and helpdesk service open 7 days a week for clients with the most frequently used databases. We can count on the best DBAs the Canadian market has to offer. Our clients also benefit from:
  
  
  1. reliable access to experienced and talented DBAs who are fully aware of the importance of uninterrupted access to correct data;
  2. high-level knowledge of various database environments and operating systems; and
  3. experience acquired through work carried out for other clients working with similar data processing environments.
     
     
• Based on agreed-upon terms and conditions, a client's decision-makers will receive one or several surveillance and expert recommendation reports every month. As such, our clients benefit from:
  
  
  1. adequate and precise information about new hurdles that were encountered and their impacts, which in turn allows for informed decision-making that can avert catastrophes.
     
     
• Our staff members are provided with the time and tools they need to respond to the general database administration requirements that are part of a DBA's normal duties. Our clients can therefore benefit from expert knowledge of:
  
  
  1. data conversion;
  2. data migration to new software versions or platforms;
     
  3. time-sensitive programming;
     
  4. response time optimization; and
     
  5. various studies that have been carried out.